Here at US Carburetion, we pride ourselves on providing the best customer service and support in the industry, 100% Satisfaction guaranteed. We have the most knowledgeable, experienced staff in the industry. We provide live chat on all of our websites during business hours, and use state of the art customer service "ticketing" system ensures that every request is handled promptly and completely.
We resolve most customer service requests within the same day, and our dedicated team of technicians work hard to ensure that every kit fits, every time. Our R&D team is continuously raising the bar for the generator conversion industry. US Carburetion has been the No. 1 industry leader since 1995. In fact, it is often stated that we invented the industry. "Motor Snorkel" is the most recent patented breakthrough that once again changed the face of the conversion industry. Its simple yet revolutionary design allows your generator to run on propane (LP) or natural gas without having to modify the Carburetor.
We have an active community of loyal US Carburetion fans within our message board forum, through which our customers can easily communicate by sharing ideas and providing valuable feedback. We are constantly striving to improve the layout of our network for easy navigation to serve our customers as efficiently as possible. For quicker assistance, we are currently working on developing a customer self-help portal, which will be available in the Fall of 2014. We look forward to continuing to serve you and meeting your conversion needs!